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  • en respuesta a: Question 5 – What training and support services do you have/plan? #1253
    Dritan
    Participante

      The following trainings are planned for the IT Department (based on our operating/future infrastructure) for 2025:

      1. **Cybersecurity (4 Weeks)**
      – Threat intelligence (ransomware, zero-day exploits, social engineering).
      – Security frameworks (NIST, ISO 27001) and compliance (GDPR, HIPAA).
      – Network hardening, penetration testing, and incident response.

      2. **VMware Cloud Foundation (3 Weeks)**
      – SDDC architecture (vSphere, vSAN, NSX integration).
      – Automated lifecycle management and hybrid cloud operations.
      – Multi-cloud integration (AWS, Azure) and cost optimization.

      3. **Speech-to-Text Solutions (3 Weeks)**
      – STT fundamentals, NLP frameworks, and AI model training.
      – API integration (Google Cloud STT, Amazon Transcribe, Microsoft Azure).
      – Use cases in call centers, healthcare documentation, and IoT devices.

      Completed trainings for IT Department during 2022-2024:

      1. **VMware Horizon (3 Weeks)**
      2. **VMware Virtual Infrastructure (3 Weeks)**
      3. **Project Management**
      4. **AZ 2024- Azure Developer Solutions**
      5. **AZ-800 – Administering Windows Server Hybrid Core Infrastructure**

      • Esta respuesta fue modificada hace 1 año, 4 meses por Dritan.
      Dritan
      Participante

        1. No dedicated Governance structure for AI. Decisions follow the current Governance Structure of the Parliament.

        en respuesta a: Question 3 – What benefits/added value do you expect from AI? #1251
        Dritan
        Participante

          1. Faster response times and workflow improvement from STT.
          2. Retrieval of «forgotten» info and contextual reasoning, from LLM’s.
          3. Enhancing customer experience, from chatbots.
          4. Generation of «json/xml files» for public parliamentary documents.

          en respuesta a: Question 2 – What types of AI applications do you have/are you planning? #1250
          Dritan
          Participante

            1. We are currently planning (procurement phase) to implement Speech-to-text for transcribing sessions/meetings.
            2. LLM’s for document retrieval and chatbots in the future.

            en respuesta a: Question 1 – What is your vision of AI in parliaments? #1249
            Dritan
            Participante

              1. Using AI tools/LLM’s with context to create Applications for use from MP’s, for decisions, comparing data, since Parliaments produce a lot of data.
              2. Use of AI tools for building applications that harness the use of old documents and data.
              3. Speech-to-text solutions.

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